Programs for Improvement and Innovation

Our program providing education and certification in Six Sigma was established in 2001 by then Dean, Dr. A. Blanton Godfrey. Before joining NC State, Dr. Godfrey served as Chairman and CEO of Juran Institute and Head of Quality Theory and Technology Development at AT&T Bell Labs. Since its inception, the program has provided educational training for over 5,000 professionals in manufacturing, healthcare, government, education, food processing, financial, insurance, and others.  The success of their projects has resulted in more than $600 million in financial impact on their organizations, as reported in their certification projects.

I have been working with the NC State Six Sigma program a number of years beyond my Blue Cross Blue Shield of North Carolina tenure. They have always consulted and worked with every company they partner with to assure the training meets the needs of all parties. The training content is spot on and is delivered in a manner that students understand and apply… I highly recommend utilizing NC State for your process improvement training needs.

David B. Joyner, Sr.

Business Process Consultant of BCBSNC

In 2022, we extended our offerings to include courses that will provide you and your team with the skills needed to meet the challenges of an ever-changing world. This includes offering courses in Design Thinking, which will introduce you to the skills required to develop novel products and services that meet your customers’ deep needs and desires. It also includes a course in Systems Thinking which is crucial to understanding the complexities encountered in organizational systems and how the appreciation of such complexities impact the develop solutions that will help ensure a sustainable future for humanity. 

New Training Offered – Design Thinking

Each of our programs provide attendees with proven theoretical and practical approaches that help their unique needs. To better meet your unique needs, we offer an array of training and certification programs through online and face-to-face courses. In addition, we welcome the opportunity to work with organizations to create customized programs aimed at helping an organization reach their own individualized goals and objectives. Finally, if you are looking for more one-on-one support, we can help provide direct consulting on quality, process improvement, innovation, and sustainability projects.

Our instructors are skilled facilitators, practitioners, and leaders with over 20 years of experience. In addition to being educators, each of our instructors continues to be involved daily in projects across multiple industries.